If the talk from the other side ONLY revolves around money – you’re better off to tuck the pen in your pocket and walk away. This holds true in any relationship, not just in business. I believe this because I’ve lived it. It’s never been about the money in my personal life (if it was […]
What ever happened to the unspoken promise of a handshake? In the past it actually meant something. These days it seems like integrity plays second fiddle to a sea of signed documents. My father ran a construction company during my teenage years, which gave me the opportunity to have an after school job. It was […]
As business owners integrate new technologies in their race to create “lean, profit making machines” we’ve all become fodder for the obvious outcome – an absence of service in our everyday lives. We pump our own gas, we do our own banking online, and we scan our own purchases at the building supply stores. I think […]
April 24, 2014 – 10:23 am
In our experience, you’ll never hear a contractor say, “We only pay lip service to details”. Contractors who want to win jobs have learned it’s smarter and easier to simply talk-the-talk. If you know talk is cheap, then your next step is to avoid becoming the homeowner who hires a Steaming Pile of Contractor Promises. […]
April 24, 2014 – 10:00 am
It’s easy to miss the ‘tells’ if you don’t know what to look for. When you’re renovating or building a home – the proposal process is your first taste for how a contractor plays the ‘game of work’. Do they pay attention to detail or do they speak in estimates so they won’t get hemmed […]
Could your negotiating skills unknowingly compromise your building project? Maybe. Like most people (me included) we feel better knowing that we didn’t pay full price for large ticket items. But this doesn’t always benefit the customer. If you think about it, most of us just want to pay a fair price and not get taken […]